| State: | Connecticut |
|---|---|
| Address: | 81 Hillside Ave, Plymouth, CT 06782, USA |
| Postal code: | 06782 |
| Phone: | (860) 283-8208 |
| Website: | http://www.cookwillow.com/ |
We were very happy with them when my Grandmother was there. Staff was exceptional. My Me Me came to life while there, more socialble and happier, at least until she couldn't be anymore.
I love everyone there and they been taking care of my mom since 2022 and everyone been so nice until I called today and bam before I was even talking Nicole hung up on me 2times: not saying she a bad nurse ik saying she was rude on the phone today.. and I don’t like rude people- I am a polite person with respect and manners- I do expect people to show me the same.
Everyone has been so great to me every time I’ve had to call: I get they get busy and doing things but least finish the conversation and let the person call and say thanks and have a good day or what not and finish what they are talking about..
except for todays call and being hung up on: I love everyone there and appreciate them caring for my mommy.. so thanks for taking great care of her and being there for her: but please ask staff not to be hanging up on people when they call and let them finish their conversation please. Thanks
Wonderful place! My mother is in great hands! The staff is excellent and facility is clean. The new DNS Maureen is fantastic gave me relief on putting mom in home. Thank you CookWillow.