VCA Shoreline Veterinary Referral and Emergency Center

The oncology team is unmatched - they provided compassionate, kind care for our pit bull mix throughout his cancer journey. Dr. Kate, Ally, Amanda, and Alexa are all fantastic. Each one of them was a part of our dog Chewy’s support system. We felt like they helped us make the best decisions to maintain the best quality of life possible for as long as we could. And Chewy was never fearful to be there, he loved the team and was well taken care of by this staff. We would refer anyone who has a pet with cancer to this great team. We are so grateful for the support and kindness of the Shelton VCA team during a difficult time.

Highly recommend!! Came in on Thanksgiving Evening with our 12 year old lab needing to be put to sleep. They were very compassionate and consoling. They made the unbearable process as comforting as possible. Just picked up our ashes and again class act. Gifted us with a plaster paw print which we didn’t expect. Thank You

I brought my 17 year old cat to be seen in the beginning of October for labored breathing. She was quickly taken in to be seen and evaluated. She was in heart failure but they gave me all options that were available for her. I opted to get her treated and she was released home with medication. Her condition deteriorated as days went on and I brought her back to the hospital last night. The staff once again were extremely compassionate and worked efficiently to evaluate her. While I knew her condition was not curable I was hopeful we would have some extra time with her. Every single person who I worked with both times I was at the hospital were all amazing. I was an utter wreck coming in with my cat and the compassion I was met with is something I cannot thank them enough for. I ended up having to euthanize my cat last night as her condition deteriorated. I discussed options with the doctor and she was transparent and understanding of any decision I opted to make. The staff gives you time and space and allowed me to see her before she transitioned over. Thank you all for everything, the space , the understanding and empathy. You all made an difficult situation a little less painful.

The staff, techs, and doctors were amazing through this difficult time for my family. They did everything they could for our baby 🐶. It just wasn’t right to have her suffer for our selfish sakes. They took great care of her before and after.

Yes they get busy, but they make the time for everyone somehow. If it seems like they’re taking forever with taking or seeing your pet, it’s good sign that your pet is not yet critical. Yes they need to do testing. Yes they need to have as much information as possible to get possible answers. It’s not an exact science. Anything you don’t mention, even small insignificant things help. Your pets can’t speak for themselves, it’s harder to get a concrete diagnosis. You can only the most likely diagnosis and hope it’s right. Yes you have to try out different medications and see what works.

Yes there are different costs to the tests. Yes sometimes a test procedure has to be done again because sometimes only a certain portion needs to be viewed (chest, upper abdomen, lower abdomen). Yes things can change or shift or develop enough to be seen in the imaging. They’re not upcharging you, it’s just the cost of these things. It’s the cost of maintenance (making sure it’s calibrated or working correctly), disposable pieces that connect to them, additional things used with them, and being able to get a newer version to better serve our pets.

Humans can be wrong, errors can happen whether it’s the diagnosis or billing. Just let them know. Be a damn adult and ask questions. Ask for a differential diagnosis (likelihood of it being different things: like anxiety or heart issues, one infection or a different infection). Educate yourselves, ask for explanations, ask for definitions. Getting pissed and rude is not going to change or solve anything.

Please be at least polite if not kind with everyone here.