| State: | New York |
|---|---|
| Address: | 6247 Northern Blvd, East Norwich, NY 11732, USA |
| Postal code: | 11732 |
| Phone: | (516) 624-8900 |
| Website: | http://www.dortonibakery.com/ |
| Monday: | 7:00 AM – 7:00 PM |
|---|---|
| Tuesday: | 7:00 AM – 7:00 PM |
| Wednesday: | 7:00 AM – 7:00 PM |
| Thursday: | 7:00 AM – 7:00 PM |
| Friday: | 7:00 AM – 7:00 PM |
| Saturday: | 7:00 AM – 7:00 PM |
| Sunday: | 7:00 AM – 7:00 PM |
Thank you to Angela and team for creating such a magnificent cake for my father’s 90th birthday celebration. Not only was the cake stunning, but so delicious. The themed cookies came out perfect and were such a hit! Dortoni continues to be our go to for all our special occasions.
3 stars for the good experiences over the years - but for the last year we tried many times and were disappointed many times.
- On a good day, the rye bread always has a giant hole in the middle. It’s a problem with the proofing process that went on for months. We bought it anyway because there wasn’t another fresh rye in town.
-Ordered a cake for a family function and came in my dress, morning of the service to pick it up, and it was melted and dripping. Wrong food color was used for the text and then it was fridge stored too long and it dripped like syrup down the cake. They told me they couldn’t process a refund because no manager was in. I picked a display cake - not that I had another option by then. So I went back to process the refund- they charged me in full for the display cake I didn’t choose, didn’t want, and had to take in the wrong size because of their mistake and refunded the rest. Manager Angela was totally rude- avoiding eye contact and talking about the situation to her staff instead of addressing me- even though I was embarrassed and as understanding as possible about the problem.
- Yesterday 6pm picked up a loaf of bread. It was stale and hard when we got it home. I honestly think it was day old bread. Roll was stale as well. Maybe the baker was sick? We had cooked a big brisket and wanted sandwiches. The bread was no good- we put the food in the warmer and drove to St. Rocco’s. We had cooked the brisket for 8 hours, tender and delicious. The bread was going to ruin the meal. Anyway here’s the two breads- family devoured the whole St. Rocco’s bread. The Dortoni bread is going in the trash. Hard as a rock. The Rocco’s bread feels better today than the Dortoni bread yesterday.
They should have been like Seinfeld and called it quits when they were done making something good.
Dream Wedding Cake, Made with Heart
We had the absolute pleasure of working with Angela at Dortoni Bakery for our wedding cake, and we truly couldn’t have asked for a better experience. Angela was attentive, kind, easygoing, and just so easy to connect with. From the very first meeting, she made the process feel fun and effortless — exactly what we needed in the middle of wedding planning.
Having grown up enjoying Italian pastries from Dortoni my whole life, getting our wedding cake from them was incredibly special to me — and Angela made it even more meaningful. We brought in a few inspiration photos and flavor ideas, and she took it from there — creating a massive, beautiful, custom cake that completely blew us (and our guests) away. She perfectly incorporated succulent accents and gave us the best of both worlds with cannoli cream and lemon custard fillings — a flavor combo that turned out to be a huge hit.
We genuinely wish there had been more left over. So many guests raved about the flavor — and one friend, who had never even had cannoli cake before, is already asking when they can have it again.
Angela didn’t just make us a cake — she made us something we’ll remember forever. If you're looking for someone who listens, cares, and delivers a cake that's both stunning and delicious, Angela at Dortoni is the one to trust.
Dortoni bakery is always my 1st choice for all things dessert !! Angela has always been so helpful and creative to work with on all my special occasion cakes ! From the time you meet Angela you know you are in great hands ! The ease of someone just understanding your vision is truly something that makes this bakery stand out ! Angela was there with me from start to finish for all cake needs ! This bakery does an amazing job with design . They nail ever time the theme of my cakes! I am simply amazed when the final
Product comes out ! Please do yourself a favor run not walk to this bakery !! Ask for Angela and her team !! You can thank me later !!!