| State: | New York |
|---|---|
| Address: | 718 River Rd, Montgomery, NY 12549, USA |
| Postal code: | 12549 |
| Phone: | (845) 457-4082 |
| Website: | https://www.montgomeryveterinaryhospital.com/ |
| Monday: | 8:30 AM – 5:00 PM |
|---|---|
| Tuesday: | 8:00 AM – 6:00 PM |
| Wednesday: | 9:00 AM – 5:00 PM |
| Thursday: | 8:00 AM – 6:00 PM |
| Friday: | 8:30 AM – 5:00 PM |
| Saturday: | 8:30 AM – 12:30 PM |
| Sunday: | Closed |
I waited to have three visits before writing a review. All three were underwhelming and subpar, to put it nicely. In all three visits, they didn’t even bother to review the chart before entering the room - proven by thrice referring to my male dog as female. The first time the vet made the mistake, it’s funny! The second two, it just shows a repeated lack of attention to patients.
On our third visit, just a “tech” visit for vaccine boosters, we were forced to sit in the car for THIRTY minutes due to their no waiting room policy. My dog was having panic attacks the entire time, which didn’t lead to a “stress free” appointment, as they like to advertise. Allegedly, there were two emergencies that caused them to run behind. Fine, stuff happens. As an attorney who runs her own practice, I am acutely aware of the importance of respecting your clients’ time. First, I was told it would be “a couple minutes” until a room would be ready. After TWENTY FIVE minutes, I called back and was again advised it would be “a couple minutes.” We all understand stuff happens, but shouldn’t a good business owner be telling the client that their appointment will be thirty minutes later instead of wasting someone’s time? Answer is yes.
In three visits (one with the vet, two with techs), for the very basic stuff of a wellness exam, routine bloodwork, and vaccines, I have spent $600 for a very unimpressive experience. I will try the vet across town before going back here with my other dog and cat.
I’m incredibly grateful to have Montgomery Animal Hospital as my vet. ❤️
Everyone there is knowledgeable and caring. Never once have I felt rushed or felt like a number. I recommend them to everyone.
Dr Grech is the wonderful. Our baby recently had an emergency and had to be hospitalized elsewhere. I emailed Dr Grech, as she is our primary vet, and she called me back herself. Took a lot of time on the phone to discuss and advise. They truly care about their patients. Very happy we have them.
I’m not one to normally leave a review, but I think Montgomery Animal Hospital deserves this feedback.
I had brought my oldest cat (4 years old) to Dr. Grech after a recommendation. His first visit was in 2024 and second July 2025.
My cat is very anxious, he always has been. He’s also not very affectionate, he is in his own way. This last visit he wanted me to pick him up, sit in my lap, and constantly needing me to touch him to feel comfortable. Which is just how he always has been when out of the house.
As the assistant holds him down he is now getting more worked up and doesn’t want to be touched. He’s not violent whatsoever. Dr. Grech asked my cat a question (as if he can answer) which I found uncalled for, rude, and what I would think any average person would take offensively. While trying to listen with her stethoscope on his belly he was jumpy and doesn’t want to be touched on his stomach. Which if you have a cat you’d probably know they are protective of their underside.
Her exact words were “why don’t you want me to touch you here buddy? What’s going on at home that you don’t want me to touch you here”
To hear Dr. Grech come up with such a wild accusation without knowing me, my family, my cat for more than 30 minutes is crazy. I’m paying to help take care of my animal I love. I would NEVER abuse him.
If my cat was being abused at home, why would he come to me the entirety of the visit for comfort? Why would I even spend the time or money at the vet? Why would I spend hundred on prescriptions and imaging for his heart?
With this being said I believe they are good Drs. But not very personable. I honestly cannot believe I would hear such an inappropriate thing said in an office of professionalism and care.
While considering a new vet for my fur babies I ran across a Facebook post about Montgomery Veterinary Hospital. I decided to make an appointment for my 2 yorkie girls, Fendi & Dior. I was a little uneasy, as one of my girls was expecting. However, I immediately felt comfortable with the staff, they were welcoming and friendly. When Dr. Grech came in to take a look at my babies, she was wonderful. She was thorough, informative, helpful, non-judgemental (which was big for me) and KIND. She eased my anxiety over the situation. Her staff reached out after to check on my baby girl and when I called with questions, she answered my concerns. All in all a wonderful experience and I have definitely found our new Vet. I would recommend them 1000 times over.