| State: | New York |
|---|---|
| Address: | 63 Oakcrest Ave, Middle Island, NY 11953, USA |
| Postal code: | 11953 |
| Phone: | (631) 594-3800 |
| Website: | https://quantumrehabandnursing.com/ |
The staff, from CNAs to Admin and everyone in between has been wonderful.They are professional, compassionate, and truly do their best to handle all situations. Their client relations ppl (Lisa and Joe) are quite literally "THE DREAM TEAM"... Perfection!
My dad likes the food and is being treated with the decency and respect he deserves.
This is my second time here. I wanted to come back because it's the best place to be when you need help. The first time I was here, I got great care. I was discharged and unfortunately I fell again. I would recommend Quantum to anybody. The staff treats me good just like the first time. I have no complaints. The management, PT, nurse, the aides and the kitchen all treat me right.
Night staff is either lazy, inattentive, or non-existent. My sister, who has dementia and is unable to walk without assistance got out of her bed (window side) and somehow got herself into the hallway on her buttocks without being noticed by anyone. She’s there recovering from a broken hip. Luckily, and no thanks to the staff, she didn’t break something else!
Most aids assigned to the dayroom treat the patients like it’s a prison. They gaze at their phones and mostly ignore the people in the room. They do little or nothing to engage the residents in any activity or conversation. Residents are left waiting in the dayroom usually for more than an hour waiting for their meals, which are usually on the cart in the hallway, until someone finally brings the trays to them, usually consisting of cold meals!
The nurses are usually friendly, efficient and timely with medications.
The best thing I can say is that the PT staff namely Neo and Marissa, are dedicated, caring, efficient and excellent at their jobs. Other than that I can’t give Quantum more than a two-star rating. Not recommended!
The staff is so friendly and welcoming. Everyone says hello and has smiles on their faces. They have an amazing bakery that makes all different kinds of amazing baked goods. All of the residence are so happy And all of their needs are met. It’s a very clean facility. They always have something fun going on for the residence and the staff. It’s a great place. I’m happy to be a part of it.