Singapore Airlines

I would like to commend on the exceptional service by Grace of Singapore airlines check in counter at JFK airport
She escorted my bosses and I through the ridiculous long queue and we managed to clear security within seconds!
Thank you Grace! We would have missed our flight if not for you help ❤️

First class going to Singapore from JFK was truly a dream come true. Service was impeccable, clean, seats that turn into beds. Great selection of shows and movies, food was hot and flavorful! 10/10

It was the first time for me to travel with Singapore Airlines. Traveling from NY JFK airport to Bali, Indonesia, a very long time to travel, for more than 20 hours in air.
The airplane a Boing 777 was a nice and clean, I payed for extra room to stretch the legs.
All the crew were very friendly people, ready to help in every single moment.
Departing was on time, no any problem with communication with airline.
The Singapore airport was the best airport ever seen.

I am giving this 4 stars because the checking-in at Row 7 was made pleasant by Mr Prakash who helped us check-in faster as there was a long queue due to several delays in the various queues despite being Star Alliance member.
BUT at the Prime Class Lounge, which SQ appointed for her loyal clients, this becomes a disappointment!!!!! It is like a cafe offering $9.99 buffet. Even the beers and wine are WARM! I thought only sake is to be drunk heated!
Staying as a premium Airline requires a strong commitment to customers’ well-being and travel delight both on and off the SQ planes. I am joining the many negative feedback givers to SQ. Wake-Up! Or lose your loyal customers!!!

Singapore Airlines is one of the great airlines, I have flew with around the world. The flight attendants and the pilots were very kind and helpful. They made sure all the passengers were taken care of, felt welcomed and made it to their next destination safely.