| State: | New York |
|---|---|
| Address: | 485 E Main St, Middletown, NY 10940, USA |
| Postal code: | 10940 |
| Phone: | (845) 342-6365 |
| Website: | https://www.storemythings.com/485-east-main-street-middletown-ny-10940 |
| Monday: | 11:00 AM – 5:00 PM |
|---|---|
| Tuesday: | 11:00 AM – 5:00 PM |
| Wednesday: | 11:00 AM – 5:00 PM |
| Thursday: | 11:00 AM – 5:00 PM |
| Friday: | 11:00 AM – 5:00 PM |
| Saturday: | Closed |
| Sunday: | Closed |
I had been looking around for a different storage unit as I was running into issues with the current one I was using. I was met with a pleasant experience, clean environment, and friendly staff. The staff member Britani especially had went above and beyond to explain the storage unit differences and help me find one that would accommodate my needs and price range.
Recently changed owners ...very nice both old new owners. Rachel especially a lovely person. I am always happy...great all around storage service!
I was initially concerned when the original owners of Storage Solutions announced they were selling the business, but since the transition I’ve noticed major improvements in the website, billing, and overall customer service. Prices are lower, online billing is streamlined, and I can now pay for both of my units with just one tap. I did have some issues transferring both units under the same account, but Raquel went above and beyond to advocate for me and ensure that my needs were met and the issue was resolved. Very happy with the service so far.
I rented a small storage unit here and overall had a good experience. The environment is clean and the management is well-organized. The only suggestion I have is to consider extending the operating hours, which currently feel a bit short. It would be much more convenient for tenants like me if the hours could be extended from 6:00 AM to 10:30 PM. Thank you!