| State: | Pennsylvania |
|---|---|
| Address: | 1700 Lincoln Hwy Building 4, Langhorne, PA 19047, USA |
| Postal code: | 19047 |
| Phone: | (267) 202-7898 |
| Website: | https://www.burnsautocollision.com/ |
| Monday: | 7:00 AM – 5:00 PM |
|---|---|
| Tuesday: | 7:00 AM – 5:00 PM |
| Wednesday: | 7:00 AM – 5:00 PM |
| Thursday: | 7:00 AM – 5:00 PM |
| Friday: | 7:00 AM – 5:00 PM |
| Saturday: | 8:00 AM – 12:00 PM |
| Sunday: | Closed |
I was extremely satisfied with my experience at Burns Collision Center. The team provided outstanding customer service and truly went above and beyond throughout the entire process. As a certified Tesla repair shop, they did exceptional work on my Tesla. They handled insurance delays with care and professionalism, kept me well informed with regular updates, and were incredibly thoughtful and supportive with rental accommodations and replacements. The quality of the work was excellent, but what stood out most was the kindness and attention they showed every step of the way. I’m very grateful to the entire team, with a special thank you to Jessica and Maddy. I highly recommend this location and team for any repair needs.
My recent experience with Burns Collision Center was 100% professional and stress-free after being rear ended on 95 back in August. Michelle was a pleasure to work with from the get-go, as was everyone I encountered at Burns. Friendly and informative, she provided consistent updates for me throughout the entire restoration, also making the rental car process easy and seamless. I felt completely taken care of, and feel relieved to know I can rely on their service should I need to in the future. My car was returned in pristine condition. Stellar job, Burns! Thank you!
Literally the best customer service experience ever !! They came and picked up my car on a flatbed and were amazingly nice, I never had to call them. They called me and kept me updated on everything on a regular basis, and then delivered it back on a flatbed, fully detailed and smelling wonderful.
Burns repared my vehicle so, I actually asked if they painted the whole car because it looked so nice and blended. Customer service was amazing, Aarika was the best at communicating and was just an overall sweet person throught the whole process. I would love to say I can't wait to use them again, but that means I had another accident, but I will definitely refer them to family and friends.