| State: | New Jersey |
|---|---|
| Address: | 390 Hackensack Ave, Hackensack, NJ 07601, USA |
| Postal code: | 07601 |
| Phone: | (201) 489-5180 |
| Website: | https://stores.jcrew.com/us/nj/hackensack/390-hackensack-ave |
| Monday: | 10:00 AM – 7:00 PM |
|---|---|
| Tuesday: | 10:00 AM – 7:00 PM |
| Wednesday: | 10:00 AM – 7:00 PM |
| Thursday: | 10:00 AM – 7:00 PM |
| Friday: | 10:00 AM – 8:00 PM |
| Saturday: | 10:00 AM – 8:00 PM |
| Sunday: | Closed |
If there could a perfect shopping experience, it just happened at this JCrew! I came here to try on a men’s peacoat they have on sale online. Not only the product was great and I ended up paying less than I would’ve paid online, MICHAEL and BRANDON provided an above and beyond service, were very friendly and knowledgeable! They even gave me a cool JCrew garment bag for my new coat! Small but very impressive touch! As an added bonus, I found out that NJ doesn’t charge a sale tax on clothes. Bravo JCrew Hackensack! Standing ovations for MICHAEL and BRANDON! Never had such a great experience in any of NYC stores.
Beautiful store, well organized. You feel welcomed the moment you step into the store.
Sales associates are gracious, helpful and knowledgeable. Great experience shopping there. You want to shop there everyday. It’s a happy place!!!
I love this store! The manager and staff are fantastic. I had a wonderful customer service experience here!!! Yesterday, I called and spoke to Deanna the manager. I explained that I purchased some items online, and I needed boxes. She told me - no problem, just stop by and she’ll take care of it. She had everything ready for me when I walked in, had the bag labeled so it wouldn’t get lost, and greeted me with a kind & happy spirit! 😊 I highly recommend this location if you’d like to have great customer service! I’d rate it more than 5 stars if I had the option…..
Yours truly,
A happy customer ❤️
GREAT SERVICE! Tony was extremely helpful in helping my fiance select an outfit for a special occasion. Very knowledgeable, provided an array of options, was very sincere and made genuine suggestions. Havent had quality service like that in a while. Thank you Tony and staff for a great experience.