| State: | New Jersey |
|---|---|
| Address: | 385 Prospect Ave #312, Hackensack, NJ 07601, USA |
| Postal code: | 07601 |
| Phone: | (201) 489-9478 |
I read all the bad reviews and I was hesitant to have my surgery performed by Dr Lauer however my neurologist ophthalmologist recommended him so I trusted her and I am glad I did. I have Horner’s syndrome and he was honest explaining it is a difficult operation to correct my ptosis on my left eye lid as he needs to carefully tighten the muscle that controls the eyelid function but he will do his best to correct it and he did. I can happily say he did a wonderful job and now I can see from my left eye. His staff was polite and worked hard to make sure my insurance covered the operation and they did.
I had 2 surgeries which failed to correct my problem. Dr. Lauer said he would not do a third surgery, so I went to another doctor to get another opinion. When I requested my surgical records from Dr. Lauer, his assistant told me he would have the Doctor print out the records and emailed to me. This went on with several calls to the assistant over 3 weeks and the assistant finally told me I could request the records from the hospital. So I wasted 3 weeks trying to get the records from Dr. Lauer without success.