Rich & Sons Automotive and Light Truck Repair

Honest and trust-worthy!! Great service and fair pricing. Had an issue with our sunroof at 4:50 on a Friday and he had us come right over to check it out. Went over a bunch of things and he got our sunroof closed after about 30 minutes - and did not charge us! Been going there for years and will continue to do so and tell everyone to go see Rich!!

Excellent!! The most honest automotive shops I have ever been to!! If you want honesty. This is the place to go! And, your vehicle gets fixed right the first time!

My car was making some weird sounds. I took it to a mechanic near me and they said I had a spun engine bearing and needed a new transmission. I took my car to Rich and he figured out it was an A/C compressor and tensioner. Rich and his employees switched out the parts and now my car is running smoother and quieter than it has ever been! He was very diligent about getting the necessary parts ASAP, explaining what he needed to do and was going to do, and getting the job done as quickly as he could.

Rich did some extra work on my car while changing out the parts for free and ended up saving me almost $300 from the estimate he gave! I cannot recommend Rich and services more. Him and his team is honest, fair, and pay attention to every little detail.

I have been going to Rich & Sons for around 3 years now and have been incredibly happy with the service provided to me. Everyone is very professional and very informative. I always feel like I am being given a fair deal and that I am not taken advantage of. Every fix on my vehicles has lasted and I have not had to return for the same problems.

You will not find a better, more ethical and moral mechanic!! Rich has saved me twice from other shops, therefore I will ONLY go to him from now on. When the Hackettstown Hyundai dealer's service station lied to me last year about the repair my car needed, Rich helped me save thousands of dollars by fixing what was actually needed. Yesterday (July 3rd) Rich stopped everything he was doing to help me with an oil leak caused my Mavis in Hackettsown. Mavis never changed the drain plug gasket and did not re-install my drain plug properly after the oil change there two days prior. My car was leaking oil for two days and I didn't know until yesterday morning. When I drove straight to Mavis after leaving work early they refused to help me because they were too busy, handed me a business card, and told me to give them a few hours and try back later. I went straight to Rich and he fixed their mistake immediately right then and there on the spot while I waited. He took pictures for me, showed me the work gasket Mavis never replaced as required, and has me out the door in about 20 minutes. That is the level of care and customer service you want from your mechanic. The mistake made my Mavis could have seized me engine. Don't take the chance on a chain shop like Mavis that pays their employees commission and does not properly vet or train their people. Go to Rich and Son's. He's honest, reliable, and fair.