Robert Green Chevrolet Service

They made right on warranty paint job and gave me a nice loaner for quite some time.

Have been a customer for 30 years. Never have had any problems.

I have a '19 Traverse that has had a shudder issue for the last year and a half. I had brought it to the dealer I bought it from (in Middletown) multiple times over the last year and a half. The first time they did a transmission flush ( $450+ spent), the second time they blamed it on the evap valve & exhaust system ($800+ spent and was in the shop for 3 months, with no loaner), the third time they did another transmission flush, right before Christmas I may add ($450+ spent). After that point I was aggravated with this dealership and was told they would diagnose it for free if it happened again (happened the same day I pulled it off the lot,, when I went back they refused to diagnose it until I drove it 500 miles). I decided to get a second opinion and brought it to Robert Green. Let me tell you, I will never bring my vehicle to anyone else. I dropped it on a Saturday morning, before a holiday Monday, we test drove it and they explained the possible issues and told me they would call before any work was performed to give me pricing (which they were awesome about) . They called me Tuesday morning letting me know it was ready for pickup. I test drove it, and it ran brand new, no issues at all. I couldn't believe it, I decided to wait and drive a bit more and longer distances to ensure it was resolved. The staff at Robert Green are friendly, knowledgeable, and take their time to listen to your concerns. The service was super quick and the staff communicated with me throughout the process. I will never bring my vehicle back to the dealer I bought it from, Robert Green is the only place to bring your vehicle for any issue you may have-- and they're affordable!!!