| State: | Pennsylvania |
|---|---|
| Address: | 33 S Delaware Ave #105, Yardley, PA 19067, USA |
| Postal code: | 19067 |
| Phone: | (215) 995-2528 |
| Website: | http://www.bijubasil.com/ |
| Monday: | 12:00 – 9:00 PM |
|---|---|
| Tuesday: | 12:00 – 9:00 PM |
| Wednesday: | 12:00 – 9:00 PM |
| Thursday: | 12:00 – 9:00 PM |
| Friday: | Closed |
| Saturday: | 10:00 AM – 2:00 PM |
| Sunday: | Closed |
Doctor Basil very nice and professional
I like him he has helped me deal with depression
Dr. Basil is an absolutely incredible psychiatrist and has been my doctor for over 10 years. He stands out drastically because he seeks to uncover the root of my problems and symptoms. He has the ability to intuitively order the best treatment simply based on self-reported symptoms. He is intelligent and attentive to detail. He doesn't just treat symptoms, he looks at the whole picture, and prescribes treatments that perfectly align with the underlying problems. I feel so much better since being with Dr. Basil and I know that my mental health is in the best of hands.
I would love to give this place 5 stars but due to a recent change in staffing I had to remove one. When I first started seeing Dr. Basil my experience was pleasurable and personal. He and the original receptionist Keisha were so nice, easy to talk to, addressed my concerns immediately, and made what is typically an uncomfortable situation very comforting. Keisha (the original receptionist) was very professional, had a pleasurable attitude, and very welcoming as the first point of contact via the phone and office. She completely all my request in a timely manner. Dr. Basil is easy to talk to and very interested in all aspect of your life so he is able to treat you accordingly.
However, my last 2 visits I dealt with a new receptionist who on the first visit barely acknowledged me entering the office, had trouble with taking payments so a line was backed up. Good thing I had cash. The second time when it was time for me to leave she was not at the desk to check me out and when she returned she told me she was sorry fo the wait but she had to touch up her make up and the bathroom is so small imthat it makes it difficult for her. Like what?? You are at work and even if that is what you were doing you don’t tell that to the patient. I did not feel comfortable with her completing some documents I had to be completed. She does not make me feel like she knows what she is doing and she definitely lacks people skills which is a key factor when working in a clinical office setting.