Connecticut

JCPenney

(5 Reviews)
525 Union St, Waterbury, CT 06706, USA

JCPenney is located in Naugatuck Valley Planning Region of Connecticut state. On the street of Union Street and street number is 525. For inquiries, you can contact them at (203) 575-1395. You can get more information from their website.
The coordinates that you can use in navigation applications to get to find JCPenney quickly are 41.548368 ,-73.025234

Contact and Address

State: Connecticut
Address: 525 Union St, Waterbury, CT 06706, USA
Postal code: 06706
Phone: (203) 575-1395
Website: https://www.jcpenney.com/locations/ct/waterbury/clothing-stores-waterbury-ct-2679.html

Opening Hours:

Monday:11:00 AM – 7:00 PM
Tuesday:11:00 AM – 7:00 PM
Wednesday:11:00 AM – 7:00 PM
Thursday:11:00 AM – 7:00 PM
Friday:10:00 AM – 8:00 PM
Saturday:10:00 AM – 8:00 PM
Sunday:11:00 AM – 6:00 PM

Location & routing

JCPenney525 Union St, Waterbury, CT 06706, USA
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Users Reviews And Rating

  • Zandra M.

    (January 16, 2026, 12:53 am)

    For as rundown, as the mall is, this store is still somehow hanging on! The staff do an excellent job at keeping the place clean, keeping the riffraff out, keeping up with their sales and overall just being kind and polite to the customers.

    I frequently walk through here to get to the massage place that’s located within the mall. And I cannot help but stop and look through the clearance section, and usually buy something! 🥰 I’m not really wanting to shop full price items, I tend to wait for things to go on sale or clearance and their clearance section is wonderful!

    If you need school clothes, they tend to have a wide variety, including uniforms that are appropriate for the Waterbury school system!

    My husband also purchased my wedding ring set from JCPenney, thankfully, we opted for the lifetime warranty. As we have had an ongoing situation with one of the diamonds repeatedly falling out, thankfully, JCPenney honors their warranty, fixes it and send it back in a timely manner! I really enjoy shopping at the store!

  • Mark Albino

    (January 5, 2026, 4:36 pm)

    Very fair prices. Modern clothing. My only issue is that there is not a large selection of men's clothes.

  • Venus Child (Monroe College)

    (December 8, 2025, 12:28 pm)

    They had a problem with the cards to make payments, debit and jcpenney cards.

  • Estefania Robinson

    (December 2, 2025, 4:18 pm)

    Ivanna from Jewlery was very professional i helping me to find a lost protection plan for my jewelry. She contacted the property department and resolved the issue pretty quickly. She is definitely the definition of customer service.

  • Angela Sherrill

    (August 10, 2025, 7:25 pm)

    This location was really nice!
    The makeup area (jcpenny beauty)was clean.. and the girl working today was very nice! She was very helpful and she was not only helping us but another customer with ease!
    She was very patient and that was very much appreciated! Thank you for being kind

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