| State: | New Jersey |
|---|---|
| Address: | 127 NJ-183, Stanhope, NJ 07874, USA |
| Postal code: | 07874 |
| Phone: | (973) 347-0887 |
| Website: | https://netcong-hardware.com/ |
| Monday: | 8:00 AM – 5:00 PM |
|---|---|
| Tuesday: | 8:00 AM – 5:00 PM |
| Wednesday: | 8:00 AM – 5:00 PM |
| Thursday: | 8:00 AM – 5:00 PM |
| Friday: | 8:00 AM – 5:00 PM |
| Saturday: | 8:00 AM – 4:00 PM |
| Sunday: | 9:00 AM – 2:00 PM |
I've been going to this place for many years. It's a joy to go to this store, always helpful and very knowledgeable. I always try to go here before Lowes, HD or Amazon.
Called for a concrete drill bit. They picked up the phone quickly and said they had it. I went and picked it up and they were very knowledgeable about the product. I was in and out of the store in 2 minutes. Don’t waste your time going to Lowe’s or Home Depot. No one knows anything who works at those stores and you are always there for over an hour just walking around.
I prefer going to and supporting local businesses whenever I can. I love walking into Netcong hardware being greeted and asking me what I need. I’m in and out within 5 minutes unless I’m buying paint! I highly recommend especially if you don’t want to waste your time wandering around the big box stores looking for something or someone to help you.
I walked into this store today for the first time to browse, but it was so refreshing to easily find things for some of my projects.
Normally, I go to Lowe's or Home Depot, realize they don't have something I need, get frustrated trying to get help, and then finally realize that the leadership at these massive corporations only care about how they will show growth this quarter instead of being there for their customers. This is the reason stores like Netcong Hardware still exist. They manage a great customer experience that you just can't get at a big box store despite having a tiny fraction of the resources. On top of that they still manage to have what you need despite being about the same size as a single aisle of the bigger stores.
I'm going to make this place my first stop before resorting to going to a big box store. At least they put forward the effort in knowing what their customers need.
Top notch customer service. Picked up a Suncast 5x7 shed and the box would not fit in my Jeep. The sales associate assisted me in opening up the box and helped me place each piece in my car. You don't get that type of service at the big box stores that's for sure. 5 stars for me.