Biener Pre-Owned Center

I recently purchased a car from Audi, and I want to give special recognition to Frank Garcia for making the entire experience exceptional from start to finish. Frank was professional, patient, and incredibly knowledgeable about every detail of the vehicle. He took the time to answer all my questions, walked me through every feature, and made sure I felt confident in my decision.

What stood out most was his honesty and genuine care, something that’s rare to find in car sales. There was no pressure, no rushed conversations, and no hidden surprises. Frank made the process smooth, transparent, and stress free.

I truly appreciate the outstanding customer service he provided. If you’re looking to buy an Audi, I highly recommend asking for Frank Garcia. He’ll take care of you the right way.

Thank you again, Frank, for an amazing experience!

I traded in my SQ5 today and drove home in an absolutely stunning RSQ8 — all thanks to Frank and Rob. These guys are truly top-notch. From start to finish, everything was honest, straightforward, and completely hassle-free. They stood by every number they gave me and delivered exactly what they promised.
The hour-and-a-half drive was beyond worth it. I won’t even consider another Audi dealership for future purchases — that’s how exceptional the experience was. If you want real professionals who respect your time, keep their word, and make the entire process enjoyable, Frank and Rob are the team you want.
Thank you both for making this such an incredible experience.

Another outstanding experience with Frank buying a car. He sold me my Bronco a few years ago and I was pleasantly surprised walking into Audi and seeing him there. Once again he made the process super easy. I’d highly suggest asking for Frank when you walk in to buy your Audi.

Frank Gracia was a true professional. Very knowledgeable about the product he sells. Very satisfied with Frank and the car. The only issue is the sales area is pretty grim. Windows need cleaning and interior needs to be updated. Very surprised at the sales and waiting room. Kinda gave me the feel that the owners aren't concerned about the PO sales office isn't as important as the main office. Remember retail is detail. Step it up to the owners.

We just bought our second car from Biener, and once again, Frank Garcia made the entire process effortless. After having such a great experience the first time, we knew we wanted to work with him again. We traveled over an hour to purchase from Frank - he is knowledgeable, and transparent, and made everything go smoothly from start to finish. Couldn’t recommend him more highly!