Hampton Behavioral Health Center

This was my first ever inpatient, i went in late March of 2025 . Some of the staff were so nice and supporting . The rooms were honestly pretty good, there were 2 people per room and we even had our own bathroom and shower inside our room . There was no door though, it was a curtain 😔 . At night, we got checked on every 15 minutes and they documented how we slept, what side we were laying on (left or right) and they shined a flashlight right in our eyes . I wouldn’t be too worried about going there but just make sure you are nice, that should be obvious but keep in mind, you live with these people .

Hi I just wanna say I’ve been to Hampton as an adolescent and a few times in young adult. I was recently there in November right around thanks giving on young adult unit ! I wanna say I’m very greatful for the care I always receive on that unit it’s small perfect for me because I hate big crowds. Dr Nikki always listens to me and the social worker summer a god sent she’s amazing always works with discharge. The food is also very good always have options. I know I can always come to Hampton and know that I’m cared for and you guys help me get back up again 🫶 just some shout outs Sara coordinator the best she is always so sweet and was always there for me! Next is Trish nurse omg she is the best she helped me so much while I was there just sitting down and talking to me when I was struggling!! Natae always trying to hype up the spirit! Ms MJ she is truly the best and lastly ms Shannon she has so much patience and is willing to help her patients no matter what. And can’t forgot Mrs sheron always gave me encouragement and always giving me a listening ear! I got out on Dec 10 and I’ve been doing really well since back on my feet I just know when I need help I’m always safe at Hampton 🫶🫶 -julia g

I’m kind of using my school account but it’s fine. I’d rate this like a 3.5. I went here for bad thoughts, sh, and hallucinations. I think it was okay. Some staff were really sweet and others not so much. Here’s some things I liked about it. 1. I didn’t have to remove my nails that I paid for. 2. Food was decent and they had some offers for picky eaters, like me. 3. The patients. I know I was there for my treatment but the patients were super sweet to me and made me feel better when staying there. On the flip side, here’s some things I didn’t like. 1. How I would only be able to make phone calls certain times a day for limited time. 2. How I was basically “forced” to go to therapy even on days where they talked about sensitive topics. Once we were talking about addiction and addiction runs through my family especially in my parents so it was kind of a trigger for me and once I stepped out to take a break, I was told to go back when I clearly was crying and wasn’t okay. 3. Staff. Some staff were amazing don’t get me wrong but others I didn’t feel so good about, especially when I had a panic attack due to the fact that I missed home so much and all they did was let me call my mom. That wasn’t my mom, it was a phone. Overall, I am stuck with this feeling that I don’t want to leave home anymore. Even at school I begin to cry because I miss home. I guess it’s because I was away from it so long.

Long story short, I loved it here. I've been here twice. The first time, I checked myself out. The second time, which was my most recent visit, I wasn't able to due to being switched to involuntary because of a horrible experience at the previous facility I was at.
Both experiences were absolutely incredible. A bit of backstory first though.
I am visually impaired and I have a Seeing Eye dog. Both times I've went to this place I have gone with my seeing-eye dog, the first being with my chocolate lab and the second time with my golden retriever.
On both occasions, both my pup and I were treated amazingly well.
One of the things that always stands out is how they treat their patients like humans. A lot of times, whenever someone sees a person with a disability, the way they speak to them and treat them switches. That didn't happen with me. I was still treated like a person, something I will always Appreciate.
Both times I've been at this facility, I was there because of traumatic experiences at my current college. These amazing individuals, nurses, technicians, caseworkers, am I amazing doctor, etc., were absolutely incredible.
When I was there, I was happy. The environment makes you want to get up and go to groups, something I don't like doing as group therapies aren't really my thing. The positive attitude of the caseworkers, nurses, and therapists doing the groups made you want to do the groups, and that's what I did.
My doctor did something I thought no one was capable of doing after many traumatic experiences, and that was listening. I would speak to her, and the words would go in her ears, and they would stick. Nikki made it so easy To explain my issues. In fact, at one point she asked if I was sure I wanted to go back to campus, as I was already at the facility due to a traumatic event at my college. She said she was doing a lot of thinking about me the night before, and for some reason, that made me feel really good. It felt amazing that someone was actually listening to me and looking out for me. At one point, I did get a bit sad, not because of Nikki but because of the fact that it took going to a psych hospital just to get someone to listen to me. It took going to a psych hospital to be treated normally. It took going into a psych hospital to be seen and heard. It took going to a psych hospital to have people not just say "your words matter and we do care about you", but also have actions align with them. Dear reader, you have absolutely no idea how amazing that feels. I did end up leaving, otherwise you wouldn't be seeing this review.
On my discharge date, I was a bit sad. I was sad that I would have to go back to my college where I was deeply traumatized. I would be leaving people like Nikki,Shannon, Sterling, Nikki, Mike, Sharon, Gabby, Abby, Dierdra, Sarah, summer, Jamie, Kate, Stephanie, Aaliyah, maureen, Imani, Jen, and everyone that made me feel like a person.
I compare the love they showed me to the love I got at The Seeing Eye, the place where I got my guy dog. You just don't get love like that anywhere else. I laughed so much at Hampton. I wasn't sad once. They made it hard to be sad.
Even though the medication I'm on will help with the depression and anxiety, I still often find myself wondering why those horrible things happened. These amazing people I've met at Hampton give me peace of mind that there are amazing people out there. I just have to look in the right places. I may meet some nut balls here and there, but these people have shown me the good ones do exist.
Thanks for the best experience ever. My only suggestion would be to maybe add braille to the door exteriors so blind people can have an easier time finding their rooms. Other than that, 10/10 experience.

When you try to call your loved one either THEY DONT ANSWER, answer and then hang up on you, or very rudely and hesitantly put you through. The woman that answered didn’t even say anything when she picked up the phone (several times so this wasn’t a one time thing, it’s just how she answers the phone). She would not answer even just a simple clarification question of “is this the line to reach a loved one” and immediately got snappy and then hung up on me. Meanwhile I had all the information needed to reach my loved one and she didn’t let me say it before hanging up. I immediately called back and as soon as she answered I just said the required information to put me through, even then she didn’t want to put me through. I’ve been calling all day and was only able to get through once. That’s unacceptable. You’re dealing with communication between loved ones in crisis. Have a little compassion? If this is who they have answering the phone i don’t even want to know who they have treating the patients.